Why Did Snapchat Remove My Bitmoji – Causes & How To Fix

Lucia Marginean

  • Bitmoji might vanish temporarily if there are server or connection problems.
  • Sometimes, when the app updates, it might reset and disconnect your Bitmoji.
  • Changes in your privacy or account settings could accidentally remove your Bitmoji.
  • If the app data gets corrupted, you might need to reinstall the app to get your Bitmoji back.

Snapchat users recently encountered a problem when their Bitmoji avatars vanished without warning. This caused a lot of confusion and worry. Many people use these avatars to communicate and express themselves on the app, so it was a big deal when they disappeared.

Common Causes for Missing Bitmoji

Technical issues with Snapchat

Bitmoji might disappear from your Snapchat account for a few reasons. It’s annoying, especially if you like using your personalised avatar to chat with friends. Here’s a simple breakdown of what might be going wrong:

  • Server Issues: Sometimes, Snapchat’s servers mess up. This can mess with your Bitmoji.
  • Connection Glitches: Poor internet can stop your Bitmoji data from updating properly.
  • Corrupted Data: Sometimes, the app’s data gets mixed up. Logging out or reinstalling Snapchat usually fixes this.

Recent updates to Bitmoji

Recent updates to Bitmoji have added cool new features, but some people have had problems with their avatars vanishing. This often happens because updates can mess up settings or how data syncs. If this happens, Snapchat recommends simple fixes like logging out and back in, or reinstalling the app to clear up any issues.

Accidentally unlinking or removing Bitmoji

Accidentally removing your Bitmoji from Snapchat can be confusing and annoying. This often happens when you change settings or make a mistake. Here’s what might trigger it:

  • Changing your password: Sometimes, resetting your Snapchat password can mess up your Bitmoji connection.
  • App updates: New updates might change settings that affect your Bitmoji.
  • Switching phones: If you move to a new device, your Bitmoji might fail.
  • Tweaking your account: Changes in your privacy settings or permissions can disconnect your Bitmoji.

How to Fix Your Missing Bitmoji

Re-enable Bitmoji on your Snapchat account

If your Bitmoji has disappeared from your Snapchat, don’t worry, it’s usually an easy fix. Most of the time, it’s just small hiccups in the app settings, not a big problem with the apps themselves. Here’s how you can get your Bitmoji back on Snapchat:

  • Log Out and Back In: Try logging out of your Snapchat and then logging back in. This simple step can refresh your settings and bring back your Bitmoji.

Log Out Snapchat

Log In Snapchat

  • Reconnect Bitmoji: Open your Snapchat settings, look for ‘Bitmoji’, and reconnect your Bitmoji account.
  • Clear Cache: Go to your device’s settings and clear Snapchat’s cache. This will remove any errors stored there.

Clear Cache on Snapchat

  • Check App Permissions: Make sure Snapchat can access your device’s resources, such as the camera and storage. You can check this in your device’s settings.

Check Snapchat App Permissions

Update Snapchat and Bitmoji apps

If you don’t keep your apps up-to-date, they might not work right due to old bugs or incompatibilities. Here’s what to do: go to your phone’s app store, look up Snapchat and Bitmoji, and hit ‘Update’ if you see it.

Contact Snapchat support for further assistance

Snapchat support

Contacting Snapchat support directly can help fix your missing Bitmoji. Sometimes, tech issues need more expert help, and the support team is there. They can look deeply into the problem if simple fixes don’t work.


In conclusion, Bitmoji’s disappearance from Snapchat highlights the need for quick and precise help. Users often face these issues due to technical problems, from minor glitches to more serious errors. Snapchat hasn’t officially discussed why this happens, but users have found ways to fix it. Logging out and back in or reinstalling the app can bring the Bitmoji back. Snapchat must solve these problems quickly and communicate openly to keep users happy and maintain a smooth experience. This will help them keep their users and improve satisfaction.

To stay updated with the latest Snapchat updates, make sure to check back at LavaCow.

About Writer

Lucia Marginean writes about social media for our store. She stays up-to-date with the latest trends and strategies. Lucia's guides and articles make it easy for readers to understand and keep up with social media marketing.

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